Frequently Asked Questions

We offer the most comprehensive review of social media content to verify insurance claims. We employ an investigators approach to social media investigations, using the most sophisticated technology available.
Our social media investigations are available to insurers, attorneys, third-party administrators (TPA’s), loss adjusters and private investigators. We also offer self-search reports to people wanting to check their online reputation.
We offer a white-label solution.
Our social media investigations are court-ready reports in which the metadata has been preserved.
We are certified as HIPAA compliant. All of our data and files are transferred via 256-bit SSL encryption (the same level of security used by most banks), and all data is stored on HIPAA and EU Privacy Shield compliant servers.
We search over 200 sites including TikTok. We are consistently looking for new sites and platforms.

The more information you provide, the more impactful the report will be. We need not less than four identifiers or unique information about the subject. 

Yes, on the right-hand side of your True People Check dashboard, you will see the Word and PDF icons. The word version of the report can be edited by you to include in your reports. The PDF version is non-editable to ensure it is court compliant and date stamped.
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